Q: Can I take my car to the repair shop of my choice?

A: You have the legal right to choose a repair shop to fix your vehicle. When reporting your claim, immediately let your insurer know which shop you’d like to repair your vehicle. Your insurer should not attempt to influence your decision regarding where to have your vehicle repaired and is obligated to cover the reasonable costs of repairing your vehicle to its pre-accident condition no matter where you have repairs made.

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